Question 1

What charging cables are included with Charli?

Answer

Every Charli has 2 lighting for iPhone, 2 micro usb and 1 Type C retractable cable. There is also an open USB port for any type of charging cable to be added.

Question 2

How big is Charli?

Answer

Charli stands about 7 inches high and weighs about 5 pounds.

Question 3

How long does it take to charge a Charli?

Answer

If the power is drained, Charli takes 4 to 6 hours to charge. We recommend charging it overnight.

Question 4

Can I leave Charli plugged into a wall and also charge phones with it?

Answer

Yes, there is no danger in overcharging the battery.

Question 5

How often should I charge the battery to keep it in optimal performance?

Answer

Charge Charli at least once a month for optimal battery performance.

Question 6

Can I change the custom wrap on my Charli when my promotions change?

Answer

Yes! The high quality vinyl will peel off without leaving any residue. Just give us a call to order your new custom wrap.

Question 7

What is the tray on the side intended for?

Answer

That's up to you. You can use it for brochures, napkins or even business cards.

Question 8

I know Charli is made in Italy but where does it ship from when I place my order?

Answer

Charli is shipped from San Diego via UPS ground when ordered in the US. Expedited orders can be arranged by speaking with one of our agents.

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FAQ