FAQ

What charging cables are included with Charli?

Every Charli has 2 lighting for iPhone, 2 micro usb and 1 Type C retractable cable. There is also an open USB port for any type of charging cable to be added.



How big is Charli?

Charli stands about 7 inches high and weighs about 5 pounds.



How long does it take to charge a Charli?

If the power is drained, Charli takes 4 to 6 hours to charge. We recommend charging it overnight.



Can I leave Charli plugged into a wall and also charge phones with it?

Yes, there is no danger in overcharging the battery.



How often should I charge the battery to keep it in optimal performance?

Charge Charli at least once a month for optimal battery performance.



Can I change the custom wrap on my Charli when my promotions change?

Yes! The high quality vinyl will peel off without leaving any residue. Just give us a call to order your new custom wrap.



What is the tray on the side intended for?

That's up to you. You can use it for brochures, napkins or even business cards.



I know Charli is made in Italy but where does it ship from when I place my order?

Charli is shipped from San Diego via UPS ground when ordered in the US. Expedited orders can be arranged by speaking with one of our agents.